Shipping policy
Shipping Policy – Horiva
Last updated: October 2025
Thank you for shopping with Horiva.
We aim to offer a smooth, reliable, and transparent shipping experience for all our customers worldwide.
Please read the following information carefully before placing your order.
Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday).
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
⚠️ Please make sure your shipping information is correct before confirming your purchase.
Horiva is not responsible for orders shipped to an incorrect address provided by the customer.
Shipping Locations
We currently ship to:
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France (including overseas territories such as La Réunion, Guadeloupe, Martinique, etc.)
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Europe
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North America
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Other international destinations (depending on carrier availability)
If your country is not listed at checkout, please contact us at horiva.shop@gmail.com and we’ll do our best to assist you.
Shipping Rates
Shipping costs are automatically calculated at checkout based on:
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your delivery address,
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the weight of your order,
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and the chosen shipping method.
Horiva may offer free shipping promotions, which will be clearly displayed on the website or during checkout.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| France | 7–14 business days |
| Europe | 10–18 business days |
| North America | 12–20 business days |
| Rest of the world and France DOM TOM | 14–25 business days |
Please note that these are estimated times and may vary due to customs delays, public holidays, or carrier issues.