Privacy policy

Privacy Policy – Horiva

1. Introduction

Horiva values your privacy.
This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and French data protection law.

2. Data We Collect

We collect personal information when you:

  • place an order,

  • subscribe to our newsletter,

  • contact us via the website or email.

The data collected may include:

  • your name, postal address, email, and phone number,

  • your IP address and browsing activity,

  • your payment information (processed securely by our payment providers).

3. Purpose of Data Processing

We use your information to:

  • process and deliver your orders,

  • contact you about your purchase,

  • send promotional offers (if you’ve opted in),

  • improve and secure our website.

4. Data Sharing

Your information is only shared with trusted third parties who help operate the site (Shopify, Stripe, PayPal, carriers).
We never sell or rent your data to third parties.

5. Data Retention

Your data is stored:

  • while your account remains active,

  • or up to 3 years after your last contact,

  • and for 6 years for billing information (legal requirement).

6. Your Rights

You have the right to:

  • access your personal data,

  • correct or delete it,

  • object to its processing,

  • and request data portability.

To exercise your rights, contact:
📧 horiva.shop@gmail.com

7. Cookies

Horiva uses cookies to enhance your browsing experience, analyze traffic, and personalize content.
You can disable cookies in your browser settings at any time.

8. Data Security

We implement appropriate technical and organizational measures (SSL encryption, HTTPS, restricted access) to protect your data.

9. Contact

For any data protection inquiries:
Horiva – Lucas Weber
7 Rue du Lagon, 97434 Saint-Paul, La Réunion
horiva.shop@gmail.com